Your privacy is of utmost importance to us. This Privacy Policy provides a comprehensive overview of how we collect, use, store, and protect your personal information to ensure a secure, private, and trustworthy experience when using our platform.
🔍 Information We Collect
To provide our services effectively, we may collect the following types of personal data:
- Full name, email address, phone number, and shipping/billing address.
- Order history and transaction details for processing and fulfillment.
- Anonymous technical data, including browser type, IP address, and session information, to improve site performance and security.
📋 How We Use Your Data
- 💼 Processing and delivering your orders securely and efficiently.
- 🔧 Improving our website functionality and user experience based on analytical feedback.
- 🎯 Providing customer support and service updates as needed.
- 📊 Internal reporting and product optimization — using only anonymized or aggregated data.
🔐 Data Security & Confidentiality
We use advanced encryption protocols and strict security practices to protect all user data. Access to customer data is limited to authorized personnel and systems only.
We will never sell, rent, or share your personal information or order history with any third party for marketing or commercial purposes.
Disclosure of personal data may only occur in the event of:
- A valid legal request from competent authorities (e.g., court order or law enforcement investigation).
- Fraud prevention or investigation in coordination with payment processors such as PayPal or Stripe.
- Compliance with legal obligations under applicable laws (e.g., GDPR, eCommerce regulations).
🛡️ Data Retention & Storage
Your data is stored securely and only retained for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.
Inactive accounts and inactive data related to unpaid, incomplete, or canceled orders are periodically purged from our systems in line with best practices.
📜 Your Rights and Choices
- Access: You may request a copy of your stored personal data at any time.
- Correction: You may update or correct inaccurate data associated with your account.
- Deletion: You may request permanent removal of your account and associated data (except where retention is required by law).
We fully support your privacy rights under GDPR and other relevant privacy laws. All requests will be processed within 30 days.
If you have questions or would like to make a privacy-related request, please contact our team at [email protected].